Communication is a fact of life, especially in the workplace, where teamwork, technology and remote work are increasingly common. For a business to thrive, meet deadlines and exceed goals, solid communication systems and relationships must exist. When stress, unmet expectations, relational breakdown, low morale, dissatisfied clients, family problems, health concerns and a smaller bottom line become chronic workplace issues, poor communication could be at the root of the problem.
In this training, you will learn about the pitfalls many companies face regarding internal and external communication and how poor communication affects your profitability and efficiency. You will discover good communication practices and how they help your staff become happier and your customers more loyal and willing to spend.